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Hearing Aid Repairs & Troubleshooting

Hearing aid repairs & troubleshooting

When you first start using a hearing aid, it can make a huge difference to your quality of life and the way in which you live and interact with the world each day. However, that doesn’t mean there aren’t occasions when things go wrong and your hearing aid stops performing to the level, you’d expect of it.

We’re going to discuss troubleshooting techniques and home repairs you can carry out if you are having difficulties with your hearing device. We’ll also talk about how to avoid problems in the first place and when to get help from a hearing instrument specialist. Find out more below.

Maintaining your hearing aid

One way to avoid problems with your hearing aid is to ensure you’re maintaining it correctly on a day to day basis. You should clean debris and wax from the hearing aid each day. You should also try to keep your ears clean to avoid such problems.

It’s also important to keep your hearing aids as dry as possible because allowing them to be compromised by moisture can lead to a range of unnecessary problems. Moisture will accumulate each day, so at night when the device is not in use, you should allow it to air out.

Getting it repaired by a professional

If you don’t want to troubleshoot the problems, you’re experiencing with your hearing aid yourself, your only other option is to head to a professional and have them carry out the repair work for you. Hearing instrument specialists are trained to carry out that kind of work.

There are many instances in which it makes sense to seek professional help with your hearing aid problems. If there’s a poor physical fit or there’s damage that you think is irreversible, take it to a professional.

Common hearing aid problems and how to troubleshoot them

There are some hearing aid problems that people experience more often than others. There are often ways of dealing with these issues at home, without the need for a professional. But if the troubleshooting techniques we’re about to mention don’t work, a professional perspective will be required.

There’s no sound

When there’s no sound, you first need to check the basics. Make sure it's turned on and the volume hasn’t been turned down. You should also check the battery to ensure it hasn’t simply run out of power.

If none of that yields results, you should look at the device’s receiver tube. If it’s blocked, it might need to be cleaned for sound to pass through. Finally, check and clean the microphone on the hearing aid.

The sound is weak or distorted

If you can hear sound but it’s weak or distorted in some way, you should first check the program and the volume settings. You should also dust and clean it, clearing any debris in the process. After that, check for damaged or corroded batteries.

It could be the case that the device’s performance is low because there’s too much moisture in the system. In that case, you need to dry it out and this can be done using a dehumidifier.

There are feedback issues

Whistling and feedback can be unpleasant to deal with. But it’s a problem that people do sometimes experience with their hearing aids. First, ensure the device is properly aligned in your ear. You might also need to turn the volume down to reduce the feedback sounds.

If none of that makes any difference, you should check the tubing for any cracks or damage that might be causing feedback to deliver into your ear. 

Performance is inconsistent

Some people find that their hearing aids work well most of the time but occasionally cut out or provide inconsistent performance. Checking the microphone, tube and earpiece for wax and debris is the first thing to do.

Changing and controls and settings might also fix the problem. Or it could simply be the case that the hearing aid’s battery is running low and is about to run out. If that’s the case, a simple battery change will sort things out.

As we mentioned earlier, if these troubleshooting ideas don’t yield results for you, it’ll be necessary to seek help from a hearing instrument specialist who’ll be able to help you out. You can learn more about those kinds of services that are offered by Advanced Hearing Care. These are the phone numbers to use if you want to use their services:

  • Fayetteville at 910-630-3277
  • Aberdeen at 910-757-0686
  • Asheboro at 336-633-4327
  • Rockingham at 910-997-4848
  • Sanford at 919-775-2200